Frequently Asked Questions
- Residential
- Commercial
- Multi-Family
- Roofing
- Sliding
- Windows
Are You Licensed Bonded & Insured?
We are licensed, bonded, and insured by the state of Minnesota, Wisconsin, and Arizona. This is important because licensed roofing contractors must pass examinations based on specifications, standards, and practices supported by roofing industry professionals, and they must meet mandated qualifications in verifiable work experience, education, and moral character. This is essential to you as the homeowner because it protects you in the event a worker gets injured on your property. Licensure also helps protect you from “storm-chasers,” and out of town scammers looking to make a quick buck.
What Forms Of Payment Do You Accept?
For your convenience, we accept cash, check, and credit cards. We also offer financing for qualified homeowners.
What Will It Cost To Repair The Roof?
Costs vary greatly depending on the pitch of your roof, the type of shingles, the condition of the roof, and how many layers of shingles you have. The best way to find out is to have a free inspection done by Tacheny Exteriors.
What Size Hail Is Damaging To Roofs?
Many factors affect whether or not hail is damaging to a roof. Age and condition of a roof impact how large a hail stone needs to be to cause significant damage. In general, marble-sized hailstones or smaller do not typically cause damage to a roof. However, if you add high winds this can change.
How Long Does It Take To Replace A Roof?
Every roof is different. Though it depends on the size and scope of the job, and availability of materials, generally speaking, a roof replacement takes a few days.
What Is A Roofing Underlayment?
A roofing underlayment is also known as felt paper, or synthetic barrier that is installed on the wood sheathing beneath your shingles. It helps protect your roof from wind-driven rain that can get beneath your shingles and potentially cause water damage to your home.
My Neighborhood Was Affected by Hail Damage. Does This Mean My Roof Was Affected, Too?
While hail storms can vary tremendously, even in a small area, if a large hail storm comes through the area and is accompanied by wind, it is likely you may have experienced damage, too. The best way to find out is to have a free inspection done by Tacheny Exteriors.
How Long Will My Claim Take To Process?
Claims can take anywhere from a couple days to a couple months to even a couple years depending on the scope of work to be done and how quickly your insurance company and Tacheny Exteriors come to an agreement.
How Much Do I Owe Out-Of-Pocket on an Insurance Claim?
Typically, the only out of pocket expense is your deductible. By law, Tacheny Exteriors cannot “wash” your deductible or give any discounts or coupons towards it. Any upgrades would also be an out-of-pocket expense. Another out of pocket expense would be unrecoverable depreciation.
Will Insurance Cover Rotted Roof Boards and Sheathing?
Insurance DOES NOT cover rot. If you have any rot on your home, you can more than likely expect them to deny that portion of the exterior remodel.
Why Does One Contractor Offer The Same Product With A Different Warranty?
Tacheny Exteriors has a Platinum preferred status with Owen’s Corning. This status is obtained through volume, longevity in the industry, and workmanship. Given that we meet their rigorous installation guidelines and carry a broad assortment of Owens Corning products, we are able to offer a much longer warranty underwritten by the manufacturer.
I Am In Arizona, When I Replace A Tile Roof Should I Replace The Actual Tile As Well?
This depends on condition of tile and if a close match replacement is available.
What Do We Do If My Arizona Tiles Are No Longer Available And Some Break?
We go to the boneyard and find the nearest match available! We place these in a non-visible location to save you additional expense.
In Arizona, Is It Better To Install My Roof In The Summer Heat Or In The Winter?
Unlike Minnesota, where warmer weather is preferred for asphalt shingles, some peel and stick underlayments are more difficult to work with in the Arizona summer sun. Shingles tend to damage easier when walked on in summer sun.
Free Homeowners Guide – “Your Simple Guide for Any Exterior Remodel”
When considering an exterior remodeling project–whether windows, siding, roofing, or a combination–folks often are unsure of where to begin. We created this easy-to-use guide to help you know what to look for and where to start.
Let’s Get to Work
Ready to get started? Contact us today to start talking to an experienced member of the Tacheny team. You’re closer than you think to creating a beautiful, long-lasting exterior for your home.
Hear from Satisfied Homeowners
I worked with Sam, Dan, and their team to have our roof replaced due to hail damage. They did an absolutely amazing job all around. They were prompt and professional as they walked us through the whole process. Dan played a big part in helping us with our roof color and we couldn’t be happier with the outcome. The roof looks beautiful. All in all a great experience and a great company to work with.
- Bret I.
My husband and I recently hired Tacheny Exteriors to replace shingles on our roof after a hail storm. The crew was incredible! Everyone from the scheduling team to the finance department were all super friendly, the work crew was on time, professional, and completed our entire roof in no time at all! The crew took care to walk our property and make sure everything was clean and orderly before they left and we love the way our new roof looks! Have already recommended this company to other family and friends and will continue to do so!
- Hannah K.
Tacheny went to bat for us with insurance co. & streamlined the claim outcome. The crew was fast & efficient–very focused & professional. 2nd roof they’ve put on for us. Won’t go to any other if we have a need again.
- Robert D.
Timely and professional! This company walked us through the entire process of selections, scheduling and we are so happy with our results. I would highly recommend using this company–we have referred family and friends and have only had more positive feedback! Thanks Tacheny Exteriors, we are obsessed with our new roof!
- Kathryn A.
All around incredible: staff, communication, workmanship. Couldn’t be more pleased with our experience!
- Kevin and Brook G.
Thanks for all the great work! The roof and gutters look terrific! I’m certainly recommending Tacheny Exteriors to my friends and neighbors.
